Troubleshooting Performance Issues on your end.
Network Test
To
determine your connection performance you may use a Speed test tool.
1.
https://www.speedtest.net or https://speedtest.centurylink.com
Results will display
Download and Upload Speed. The speed
will be relative to your Service Provider (CenturyLink
or Comcast, etc.).
If you experience any
issues with slower than expected results and at least a minimum of 1Mbps you
may need to contact your provider.
Antivirus
Check the status
of any local Antivirus Program.
1.
A scheduled Antivirus
Scan may affect the performance of your local system during certain times.
Wifi
Check the Wi-Fi
Signal.
1.
Verify the Wi-Fi
signal Strength.
2.
Having Wi-Fi may not
mean Internet Access. Check with a physical
Network Cable and monitor internet performance.
Streaming Video
Streaming
Video
1.
Can you view a Video
without buffering or pauses? A Remote
connection is very similar to watching a video as the Connection is
continuously updated.